Serbia: Refugee and Asylum Seeker Support
Emergency Health Coordination: Q2 2017
August 11, 2017
Marjan al Mahamid
Summary of Activities
During the second quarter of 2017, increased numbers of refugees tried to re-enter Western Europe through Croatia, and a new trend appeared: more and more refugees tried to enter through Romania, while a large number decided to return to Greece through Serbia, then FYR Macedonia, due to the restrictive policies in many European Union countries, which have closed their borders to refugees. Additionally, a high number of pushbacks from the Hungarian border into Serbia continued throughout this period.
The most recent data show that the number of refugees, asylum seekers, and migrants in Serbia is about 6,000. Of these, more than 5,000 (about 83%) were accommodated in one of five asylum centers or thirteen reception centers as of June 2017, and the majority are from Afghanistan, followed by nationals of Pakistan, Syria, and Iraq.
Achievements and Impact
- RMF Serbia provided support during the preparations for evacuating and relocating refugees from “the Barracks” behind the main Belgrade bus station, and our team responded to the acute emergency with other organizations (UN agencies, NGOs, and civil societies).
- RMF Serbia continued to support the Institute of Public Health (IPH) of Serbia, the Ministry of Health, relevant health institutions, and partner NGOs in the coordination of healthcare provision.
- RMF Serbia continued to provide medical services, interpretation, translation and cultural mediation, escorting, and transportation to secondary medical and other facilities in 72 cases.
- RMF Serbia identified unaccompanied and separated refugee children (UASCs), who were referred to the Centre for Social Work in 21 cases.
- RMF provided assorted drugs and medical care, as well as hygiene packs, safety kits, and children’s kits to support the response to refugees.

Results &
ACCOMPLISHMENTS

Healthcare Statistics
Meeting the Needs of Refugees
A total of 4,201 men, women, and children were examined and received primary, secondary, or tertiary healthcare services in Belgrade and the Obrenovac Reception Centre. A total of 4,620 men, women, and children were examined and treated at the medical clinic within Adaševci Transit Centre.
Commonly diagnosed conditions this reporting period were:
- Common Cold – 761 patients
- Wounds – 590 patients
- Insect Bites or Stings – 398 patients
- Fibromyalgia – 186 patients
- Diarrhea – 156 patients
- Sprains and Strains – 124
- Pharyngitis – 124

Mobile Medical Clinic
Strengthening Our Response
In April 2017, RMF’s mobile medical clinic was set up at the Obrenovac Reception Centre, with approval from the Ministry of Health and Serbian Commissariat for Refugees and Migration. After a period of preparation, which involved the development of protocols and fully stocking medical supplies within the clinic, we commenced operations in the mobile medical clinic at Obrenovac in May 2017.
The mobile clinic helped strengthen our response to the acute emergencies in overcrowded Obrenovac Reception Centre, providing a versatile space from which our frontline medical workers and cultural mediators and translators can provide primary healthcare services.

A Coordinated Effort
Strategizing to Meet Needs
RMF continued to participate in monthly health cluster meetings conducted in Belgrade by the Ministry of Health and supported by the World Health Organization. The coordination meetings aim to improve the coordination of emergency health responses throughout the country. While it can be said that these coordination meetings require more targeted facilitation, they have been beneficial in acting as a platform for RMF to raise awareness of our current work.
The meetings aim to support joint rapid health assessments, identify current health service provision gaps, and support the development of joint strategies to effectively respond to the current health crises among the refugee and migrant population in Serbia.

Health Gaps Identified
Improving Access to Services
Coordinated efforts took place, emphasizing the provision of health services in Obrenovac Reception Centre. Heath gaps were identified during the meeting, and a strategy for an effective response to health crises was developed and agreed upon.
The agreed objective of RMF Serbia’s outreach team is to reduce the health consequences of crises and emergencies and minimize their economic and social impacts. Participants in the meeting agreed that RMF’s outreach team at Obrenovac Reception Centre plays an essential role by influencing the demand for health services, as well as increasing refugees’ access to health services.

Emergency Meeting
Relocation of Refugees
At the end of April 2017, the Serbian Commissariat for Refugees and Migration called UN agencies, NGOs, and civil societies to an emergency meeting, where the main topic was the evacuation and relocation of refugees from “the Barracks” behind the main Belgrade bus station to refugee centers.
RMF Serbia was particularly involved in monitoring medical cases that had relocated to other centers. Following demolition of “the Barracks,” there were many emergencies, as well as a good deal of movement within the refugee population.

Greater Belgrade
Eviction of "The Barracks"
On May 11, 2017, Serbian authorities evicted residents of “the Barracks,” located behind the main bus station in Belgrade. Until then, “the Barracks” had been the largest self-organized refugee camp in Europe. As a result of this and other factors, many refugees and migrants voluntarily relocated to government shelters, where more than thousand people lived for several months in conditions that can be best described as degrading and inhumane. A vast majority; mainly from Afghanistan and Pakistan, and including many children; had voluntarily relocated to reception centers, and the number of refugees and migrants in the Belgrade city center shrank from 1,200 to an estimated 200.

Background
& Objectives
Background
RMF has been responding to the refugee crisis in Serbia since January 2016, by providing comprehensive protection and medical services, including emergency triage, to persons of concern. Our teams work in and around the Belgrade city center and at Obrenovac Transit and Reception Centre, the second largest refugee camp in Serbia. We operate 3:00 PM to 10:00 PM five days a week at our mobile medical clinic located in Obrenovac, with a second medical team providing referrals for secondary and tertiary care institutions. From 2017 to 2018, we also provided services near the border with Croatia, operating the medical clinic at Adaševci Transit Centre from 4:00 PM to 12:00 AM, seven days a week.
Additional programs include a mobile dental clinic at Obrenovac Transit and Reception Centre—the first of its kind in Serbia—providing dental care for migrants, who previously only had access to emergency interventions. RMF Balkans also distributes hygiene kits at six camps throughout Serbia to help improve personal hygiene and prevent the spread of infectious diseases. To improve the residents’ quality of life, RMF renovated Obrenovac Transit and Reception Centre in 2018 and continues to maintain and use the renovated facilities to conduct cultural and empowerment activities.
Objectives
- Provide comprehensive protection and assistance response
- Provide material assistance and information
- Provide psychosocial support
- Provide translation and cultural mediation services
- Support existing medical institutions with capacity and mobility
- Establish an information dissemination hotline

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